Cloud Voice Platforms
CGN provides technical solutions for businesses looking to build, deploy or manage cloud-based voice platforms.
Because we run voice services ourselves, our advice on platforms comes from operating them day to day, not only from designing them.
Solutions
- Cloud VoIP Platforms
- Voice Platform Setup
- Softswitch Solutions
- SIP Integration
- Voice Routing Platforms
- Multi-Tenant Voice Platforms
- Voice Platform Management
From plan to a running platform
Selecting the platform
Wholesale switching, retail VoIP and hosted PBX have different requirements. We help you choose a softswitch or platform that matches your business model, expected traffic and budget, including licensing, hosting and integration with billing.
Setup and integration
We deploy the platform, configure SIP trunks and routing, connect carriers and set up billing and reporting. Multi-tenant configurations let you offer branded services to your own customers from one platform.
Management after launch
Platform management covers updates, capacity, security and routine changes such as adding trunks or tenants. Combined with our NOC monitoring, this gives you an operations function without having to build one.